SHIPPING & RETURNS
All orders placed on our online store are shipped directly from our office in Como, Italy.
Business days are Monday to Friday, excluding national and local holidays (orders are neither shipped nor delivered on non-working days).
As soon as we ship, we will send you the Tracking Number for your order.
Please note that delivery times are approximate, and may vary slightly according to the courier and the Country you are shopping from.
Please make sure you select the Country where you want your order to be delivered before proceeding to checkout.
Shipping times may change according to the Country, please consult the chart below for further details.
RETURN & EXCHANGE POLICY
Before requesting a return, please make sure that you respect all the return conditions listed below.
All product must be returned unworn, unwashed, undamaged and with all the tags.
Please ensure that you return all items with the box inside a protective box or packaging.
We will not accept any return that has been worn or that is soiled.
You have 14 days from the delivery day to request a return and further 14 days to have your items sent back to us.
Your return should be sent back from the same Country of delivery.
The items must not have been modified in any way after purchase.
We reserve the right to refuse returns that do not meet our return policy.
Return is not free of charge, the return costs will be deducted from the amount of the refund that will be made to you.